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Booked & Busy

How to Attract Keep Loyal Clients


This course dives deep into real-world strategies to make clients loyal to you and your business.


We’ll cover how to handle cancellations, turn bad reviews and complaints into opportunities, get Google reviews with ease and even win back clients with effective strategies. The Win Back strategy alone has helped estheticians bring back 10, 20, even 30 “ghosted” clients — without awkward DMs or begging.

LEARN MORE, EARN MORE

Booked & Busy

How to Attract Keep Loyal Clients


This course dives deep into real-world strategies to make clients loyal to you and your business.

We’ll cover how to handle cancellations, turn bad reviews and complaints into opportunities, and even win back clients with effective strategies.

LEARN MORE, EARN MORE

Don’t wait to transform your client relationships — grab this course now!

Whether you're dealing with a tough client complaint or trying to rebook an appointment, this class equips you with the tools to maintain positive connections and keep your clients raving about your services.

Sign up today and start turning every client into a repeat customer!

Inside Booked & Busy, I also share how to prevent last-minute cancellations and no-shows. From setting clear boundaries to sending the right kind of reminders, you’ll learn how to keep your schedule solid and respected. Because your time is money — and it’s time clients treated it that way.

Did Beauty School teach you how to handle clients?

 

Are you getting cancellations?

Do you know how to handle a bad review?

Are clients not rebooking?


I will teach you how to win back clients. PLUS my #1 secret to pre-booking clients.

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Did Beauty School teach you how to handle clients?

 

Are you getting cancellations?

Do you know how to handle a bad review?

Are clients not rebooking?

 

I will teach you how to win back clients. PLUS my #1 secret to pre-booking clients.

ENROLL NOW

My book sales skyrocketed!


"My greatest achievement while collaborating with Libbey was her invaluable guidance in crafting a successful win-back campaign. My book sales skyrocketed, leaving me astounded. During a slow month, I implemented the campaign by posting on social media, sending out emails, and sending text messages. As a result, my bookings filled up rapidly, ensuring a full month of bookings.

The most valuable takeaway I gained from Libbey was to emphasize the importance of showcasing the savings individuals make when utilizing multiple services. People are particularly interested in seeing the amount of money they can save by combining different offerings."


~ Natalie Falletta
Licensed Esthetician
@nataliefallettaskincare

She will give you the spark you need!


"If you’re looking for a coach, Libbey is your person. She will give you the spark you need to get out of your comfort zone and will encourage and support you in your business endeavors.

Libbey coached me on my first win-back campaign, resulting in five appointments within 24 hours. She is passionate about helping solo estheticians. Thank you, Libbey!"


~ Lie Lani Arce
Licensed Esthetician
@Skincarebylielani

Class Description:

Booked & Busy


Struggling to keep clients coming back? Booked and Busy is the class for new estheticians looking to master the art of client retention and build lasting relationships. Led by seasoned expert Libbey Lazarus, this course dives deep into real-world strategies to make clients loyal to you and your business.


You'll learn how to:

âś” How to advertise with little or no budget.

✔ Handle cancellations with
professionalism and protect your time.

✔ Turn bad reviews and complaints into
opportunities to impress clients.

✔ Implement a win-back campaign to re-engage
clients who haven’t returned.

✔ Use plug-and-play scripts that make it
easy to know exactly what to say in any situation.

✔ How to get a Google review without a hassle.

✔ When and how to raise your prices
without losing your clients.


Whether you're dealing with a tough client complaint or trying to rebook an appointment, this class equips you with the tools to maintain positive connections and keep your clients raving about your services. With over two decades of experience behind every tip, you’ll gain the confidence to manage your clientele like a pro. Plus, you can revisit the material as needed for 1 year.

Sign up today and start turning every client into a repeat customer.

ENROLL NOW

Libbey Lazarus – Your Waxing and Esthetician Mentor

With over 25 years of hands-on experience in the beauty industry, Libbey Lazarus has become a trusted expert, specializing in Brazilian and body waxing. As a Brow & Brazilian Wax Specialist and licensed esthetician, Libbey is known for her quick, effective waxing techniques and her dedication to helping other estheticians thrive. She’s the creator of Secrets of Estheticians, where she shares her expertise through online waxing classes, empowering beauty professionals to grow their skills, book more clients, and build successful businesses. Libbey’s mission is to provide real, actionable tips that estheticians can apply immediately to improve client satisfaction and boost their revenue.

As a working esthetician, Libbey understands the everyday challenges you face, and her courses are designed to help you navigate them. Her new class, Busy and Booked is packed with proven strategies to help you manage client relationships, handle difficult situations, and keep your appointment book full.

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Ready?

Let's Get Started

Let’s talk about taking your waxing game to the next level. We’ve got just the course for you—whether you’re building a loyal client base or handling a bad customer review. Check it out:

Booked & Busy

$99.00

USD


✔ 
How to ensure you do not get cancellation.

✔ What to do with bad reviews and complaints.

✔ My #1 tip for pre-booking.

✔ How to Win Back Clients.

✔ Promotions that work.

✔ How to raise your prices.

✔ Free AI Bookkeeping Software.

✔ How to get a Google review in seconds
—no email or text request needed!

Bonus For Free: Plug and Play Scripts:
Our scripts helped turn a negative situation into a positive one,
offering a personalized responses and a clear path to resolution.

ENROLL NOW

Class Description:

How to Get Clients to LOVE YOU


Struggling to keep clients coming back? Booked and Busy is a class for new estheticians looking to master the art of client retention and build lasting relationships. Led by seasoned expert Libbey Lazarus, this course dives deep into real-world strategies to make clients loyal to you and your business.


You'll learn how to:

✔ Handle cancellations with
professionalism and protect your time.

✔ Turn bad reviews and complaints into
opportunities to impress clients.

✔ Implement a win-back campaign to re-engage
clients who haven’t returned.

✔ Use plug-and-play scripts that make it
easy to know exactly what to say in any situation.

✔ How to get a Google review without a hassle.

✔ When and how to raise your prices
without losing your clients.


Whether you're dealing with a tough client complaint or trying to rebook an appointment, this class equips you with the tools to maintain positive connections and keep your clients raving about your services. With over two decades of experience behind every tip, you’ll gain the confidence to manage your clientele like a pro. Plus, you can revisit the material as needed for 1 year.

Sign up today and start turning every client into a repeat customer.

LEARN MORE

Libbey Lazarus – Your Waxing and Esthetician Mentor

With over 25 years of hands-on experience in the beauty industry, Libbey Lazarus has become a trusted expert, specializing in Brazilian and body waxing. As a Brow & Brazilian Wax Specialist and licensed esthetician, Libbey is known for her quick, effective waxing techniques and her dedication to helping other estheticians thrive. She’s the creator of Secrets of Estheticians, where she shares her expertise through online waxing classes, empowering beauty professionals to grow their skills, book more clients, and build successful businesses. Libbey’s mission is to provide real, actionable tips that estheticians can apply immediately to improve client satisfaction and boost their revenue.

As a working esthetician, Libbey understands the everyday challenges you face, and her courses are designed to help you navigate them. Her new class, How to Get Clients to Love You, is packed with proven strategies to help you manage client relationships, handle difficult situations, and keep your appointment book full.

ENROLL NOW
Ready?

Let's Get Started

Let’s talk about taking your waxing game to the next level. We’ve got just the course for you—whether you’re building a loyal client base or handling a bad customer review. Check it out:

Booked & Busy How to Attract Keep Loyal Clients

$99.00

USD


✔ 
How to ensure you do not get cancellation.

✔ What to do with bad reviews and complaints.

✔ My #1 tip for pre-booking.

✔ How to Win Back Clients.

✔ Promotions that work.

✔ How to raise your prices.

✔ Free AI Bookkeeping Software.

✔ How to get a Google review in seconds
—no email or text request needed!

Bonus For Free: Plug and Play Scripts:
Our scripts helped turn a negative situation into a positive one,
offering a personalized responses and a clear path to resolution.

ENROLL NOW