Libbey Lazarus – Your Waxing and Esthetician Mentor

With over 20 years of hands-on experience in the beauty industry, Libbey Lazarus has become a trusted expert, specializing in Brazilian and body waxing. As a Brow & Brazilian Wax Specialist and licensed esthetician, Libbey is known for her quick, effective waxing techniques and her dedication to helping other estheticians thrive. She’s the creator of Secrets of Estheticians, where she shares her expertise through online waxing classes, empowering beauty professionals to grow their skills, book more clients, and build successful businesses. Libbey’s mission is to provide real, actionable tips that estheticians can apply immediately to improve client satisfaction and boost their revenue.

As a working esthetician, Libbey understands the everyday challenges you face, and her courses are designed to help you navigate them. Her new class, How to Get Clients to Love You, is packed with proven strategies to help you manage client relationships, handle difficult situations, and keep your appointment book full.

Class Description: How to Get Clients to Love You

Struggling to keep clients coming back? How to Get Clients to Love You is the class for new estheticians looking to master the art of client retention and build lasting relationships. Led by seasoned expert Libbey Lazarus, this course dives deep into real-world strategies to make clients loyal to you and your business.

You’ll learn how to:

• Handle cancellations with professionalism and protect your time.
• Turn bad reviews and complaints into opportunities to impress clients.
• Implement a win-back campaign to re-engage clients who haven’t returned.
• Use plug-and-play scripts that make it easy to know exactly what to say in any situation.
• How to get a Google review without a hassle.
• When and how to raise your prices without losing your clients.

Whether you're dealing with a tough client complaint or trying to rebook an appointment, this class equips you with the tools to maintain positive connections and keep your clients raving about your services. With over two decades of experience behind every tip, you’ll gain the confidence to manage your clientele like a pro. Plus, you can revisit the material as needed for 1 year. 

Sign up today and start turning every client into a repeat customer.